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After Your COVID-19 Test

ExpressTest offers the following testing products, click on test you need below to find out more:

This is to be used if you are NOT travelling but need a test

After The Test

Your sample will then be transported to our laboratory, where it will be tested for COVID-19. See our About Us section if you require further information.

Your Results

We aim to deliver your results by 10pm the day after your test.

If your result is negative, you will either receive email confirmation of this or if you have an account, you will receive an email notification that your results are available and will need to log in to view and download them. 

If your result is positive, contain in your results will be instructions on the appropriate next steps to take. In England, we are obliged by law to notify your positive test result and personal details to Public Health England, who may contact you via their Track & Trace programme. In Scotland, you should follow up by taking an NHS PCR to confirm the result. This will report into Public Health Scotland who may contact you via their Test and Protect contact tracing programme.

This is for travelling FROM the UK, where a PCR test is required

After The Test

Your sample will then be transported to our laboratory, where it will be tested for COVID-19. See our About Us section if you require further information.

Your Results

We aim to deliver your results by: - 

  • 4 hour PCR Fit to Fly - results within 4 hours of your sample being taken
  • Same Day PCR Fit to Fly - results by midnight the same day
  • PCR Fit to Fly - our standard PCR Fit to Fly product, results by 10pm the day after your test

It is your responsibility to ensure you allow sufficient time to receive your results before planning any arrangements, such as travel, that may require your results by a certain time (e.g. Flight Check-in).

If your result is negative, you will either receive email confirmation of this or if you have an account, you will receive an email notification that your results are available and will need to log in to view and download them. You must check with your travel provider that they will accept this documentation, before booking a test. Requirements for entry to countries during the COVID-19 pandemic may differ and it is your responsibility to ensure that you have all the necessary documentation and information before you travel.

If your result is positive, contain in your results will be instructions on the appropriate next steps to take. We are obliged by law to notify your positive test result and personal details to Public Health, who may contact you via their Track & Trace programme. 

This is for travelling FROM the UK, where a LAMP test is required

After The Test

Your sample will then be transported to our laboratory, where it will be tested for COVID-19. See our About Us section if you require further information.

Your Results

You will receive your results via email.

We aim to deliver your results within 2 hours (120mins) after your test, however results could sometimes take longer. We advise booking your test no less than 4 hours before any travel plans you may have. (e.g. Flight Check-in)

If your result is negative, you will receive email confirmation of this and a ‘Fit to Fly’ certificate. You must check with your travel provider that they will accept this documentation, before booking a test. Requirements for entry to countries during the COVID-19 pandemic may differ and it is your responsibility to ensure that you have all the necessary documentation and information before you travel.

If your result is positive, we will contact you with instructions on the appropriate next steps to take. We will then contact the appropriate UK Public Health authority on your behalf and send your details on to the NHS Test and Trace service.

This is for travelling FROM the UK, where a Antigen Lateral Flow Test is required

After The Test

Your sample will then be tested for COVID-19. See our About Us section if you require further information.

Your Results

You will receive your results via email, approximately 40mins after your test.

It is your responsibility to ensure you allow sufficient time to receive your results before planning any arrangements, such as travel, that may require your results by a certain time. We advise booking your test no less than an hour before any travel plans you may have. (e.g. Flight check-in)

If your result is negative, you will receive email confirmation of this and a ‘Fit to Fly’ certificate. You must check with your travel provider that they will accept this documentation, before booking a test. Requirements for entry to countries during the COVID-19 pandemic may differ and it is your responsibility to ensure that you have all the necessary documentation and information before you travel.

If your result is positive, we will contact you with instructions on the appropriate next steps to take. In England, we are obliged by law to notify your positive test result and personal details to Public Health England, who may contact you via their Track & Trace programme. In Scotland, you should follow up by taking an NHS PCR to confirm the result. This will report into Public Health Scotland who may contact you via their Test and Protect contact tracing programme.

This service is for passengers arriving into England. For fully vaccinated travellers we offer a single Day 2 PCR test. For non fully vaccinated travellers we have an Arrivals package (Day 2 & Day 8 PCR tests) and you can also select a Test to Release test if you would like one.

After The Test

Your sample will then be transported to our laboratory, where it will be tested for COVID-19.  See our About Us section if you require further information.

Your Results

You will receive your results via email.

PCR Tests: We aim to deliver your results by 10pm the day after your test.

PCR Home Test: results will be delivered 24 hours after the sample has arrived at our laboratory.

On site Antigen Lateral Flow Arrivals Tests: results within 40 minutes

Antigen Lateral Flow Arrivals Kits: results within 1 hour of submitting your test (during our hours of operation - 0800 - 2359).

If your result is negative, you will receive email confirmation of this.

If your result is positive, we will contact you with instructions on the appropriate next steps to take. In England, we are obliged by law to notify your positive test result and personal details to Public Health England, who may contact you via their Track & Trace programme. In Scotland, you should follow up by taking an NHS PCR to confirm the result. This will report into Public Health Scotland who may contact you via their Test and Protect contact tracing programme.

Any remaining tests will be cancelled and no refund or voucher will be given. This is due to positive samples requiring additional processing to check for variants of COVID-19 as per UK Government regulations

To make your International Arrivals booking click here.

This is to be used if you are arriving in England and are able to reduce your quarantine time

You are able to book this as a package of Tests, together with Arrivals Day 2 & 8 Tests.

After The Test

Your sample will then be transported to our laboratory, where it will be tested for COVID-19.  See our About Us section if you require further information.

Your Results

You will receive your results via email.

We aim to deliver your results by 10pm the day after your test.

If your result is negative, you will receive email confirmation of this. This notification will include details that will allow you to stop self-isolating.

If your result is positive, we will contact you with instructions on the appropriate next steps to take. In England, we are obliged by law to notify your positive test result and personal details to Public Health England, who may contact you via their Track & Trace programme. In Scotland, you should follow up by taking an NHS PCR to confirm the result. This will report into Public Health Scotland who may contact you via their Test and Protect contact tracing programme.

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Frequently Asked Questions

Should you have any queries about ExpressTest, here are some of the most frequently asked questions we receive about our services. Alternatively, for a more extensive list of answers, click here to read our dedicated FAQ's page. 

RT-PCR Tests
Please note that we aim to deliver your PCR test results by 10pm the day AFTER your test. (Home tests are different, see below).

Same Day RT-PCR Tests
We aim to deliver your PCR test results by midnight on the day of your test. 

4 Hour RT-PCR Tests
4 Hour PCR test results will be delivered within 4 hours of your sample being taken. (Available at selected locations by appointment: please make a booking.)

LAMP Tests
LAMP test results will be delivered 2 hours after testing. But please check that LAMP is accepted by your destination country.

Antigen Lateral Flow Tests - on site
We aim to deliver your Lateral Flow results in 40mins from your sample being taken, but please allow sufficient time especially if the test is required to check-in for your flight.

Home Tests
Home test results will be delivered 24 hours after the sample arrives at our laboratory. If you choose a Home Test, please ensure that self-swabbing is acceptable for your requirements.

Pre-return to the UK Antigen tests, Day 2 Arrivals Antigen Lateral Flow tests and Antigen Lateral Flow Fit to Fly tests
Test results are delivered in 2 hours providing that all the information is uploaded correctly and in a readable format.

Obviously, we all hope for a negative test that shows you are safe to continue with whatever plans you made that depended on the outcome of the test.

You might test positive, and this can be quite a shock, especially if you are not symptomatic. But you need to isolate immediately, even if you are vaccinated, to protect your family, companions, co-workers and the general public too. You can find help here in FAQs, or on the government websites about getting a positive test result, self-isolation and find out which other tests you may need to have.

Due to the high degree of sensitivity of some our tests, in very few cases (less than 0.5%), a result of “indeterminate” may be given. This means that we have a detected a very faint signal that the technology is unable to either call positive or call negative. Sometimes this might be called "unclear". If this happens to you, we will invite you back to our Testing Centre to get re-tested (at no cost to you for the test), to try to provide a definite result for you.

We aim to deliver your standard RT-PCR test results by 10pm the day AFTER your test. If it is not yet 10pm UK time then please wait until this time has elapsed before contacting us.

Same Day RT-PCR Fit to Fly test results will arrive by midnight the same day. Please wait until after midnight before conacting us.

4 Hour RT-PCR Test results take 4 hours from the time of the test until the results are ready. Please wait until the relevant hours have passed before contacting us. 

LAMP Test results take 2 hours from the time of the test until the results are ready. Please wait until 2 hours have passed before contacting us.

On site Antigen Lateral Flow results take 40 minutes. Please wait until this time has passed before contacting us.

Home Test results are delivered 24 hours after the sample reaches the laboratory. You will know when the sample reaches the laboratory because we will send you an email to confirm this. Please wait until this time has elapsed before contacting us.

Pre-return to the UK Lateral Flow results are delivered within 1 hour providing that all the information is uploaded correctly and in a readable format. Please wait until this time has elapsed before contacting us.

If it is already after this time, then please tell us by filling out this form. Our Customer Response Team work 24/7 and will prioritise your case if the deadline has already passed.

We have accredited 3rd party data partners, who will safely store your data in line with GDPR and other data laws.

Cignpost Diagnostics Limited is a data controller, and our data processors are 3rd party providers. Please see our Fair Processing Notice and Privacy Policy for further details.

If your booking references begins CPTXXXXXXX

  • You will receive an e-mail to the e-mail address you used when booking which will contain your results

If your booking references begins SCPTXXXXXXXXXX

  • If you are the person who made the booking you will have created an account. To view and download your result, you will need to log in to your account
  • If you are not the person who made the booking:
    • If the person who made your booking used their contact details, they will be able to log in to their account and view/download your result
    • If the person who made your booking used your e-mail address (you would have received your QR code directly from ExpressTest if this was the case), you will be sent an e-mail with link, clicking on this link will take you to a page where you need to enter your Date of Birth and the telephone number the booker used for you. You will then be able to view and download your results.

Because you have tested positive for COVID-19, this means that you have the virus. You should leave the testing centre straight away and return to the place you are staying, without delay. You need to self-isolate for a period of ten days from the date of your positive test. You may wish to contact the NHS for further guidance on self-isolation or call them on 111.

Notification to UK Public Health Authorities is as follows:

Public Health England (PHE)
In England, we are obliged by law to notify your positive test result and personal details to the relevant health authority. They may contact you via their Track & Trace contact tracing programme.

Public Health Scotland (PHS)
In Scotland, you should take an NHS PCR test to confirm the positive lateral flow result. The NHS PCR result will be reported into PHS and they may contact you via their Test and Protect contact tracing programme.

You will not receive a refund for any cancelled arrivals tests as positive samples require additional processing to check for variants of COVID-19.

All COVID-19 tests are based upon samples which invariably contain human DNA as a result of the swabbing process.

DNA is not analysed nor retained following the testing process and all samples are destroyed once the COVID-19 test process is completed and results have been shared with you as our customer and the relevant public health authority.

Why Choose Us?

Our first concern is for our customer’s safety and welfare. This is why all our tests conform to the highest safety standards and use the latest gold Standard technology to provide you with accurate results and peace of mind.

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