Cookie Policy

ABTA Partner
Department of Health & Social Care

Founding member of LTIO

Certified LTIO

Cookies policy

What is a cookie? 

Cookies are small text files containing information which are downloaded to your device when you visit a website. Cookies are useful because they allow a website to recognise your device or preferences and can be used to improve your online experience. It is common practice websites to use cookies. You can find helpful information about cookies at

Our Cookies Policy below describes what information cookies gather, how we use them and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of our site’s functionality. 


Types of cookies we use 

Performance, Functional & Strictly Necessary Cookies: 

Functional Cookies 

These cookies are used to ensure you can correctly navigate our website and play videos, listen to podcasts or share pages via social media. They also enable our website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.  

If you do not allow these cookies then some or all of these services may not function properly. 


These cookies allow us to count visits and traffic sources. They are used to analyse trends, administer the website, track visitor movements and gather broad demographic information for aggregate use. They help us to know which pages are the most and least popular and see how visitors move around the site. We use the information to compile reports and to help us improve the site performance. Performance cookies are not linked to personally identifiable information, i.e., are anonymous. 

If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. 

Strictly Necessary Cookies 

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information, i.e., are anonymous. 

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.  


Orders Processing Related Cookies 

Our website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. 

These cookies cannot be turned off.  

Third Party Cookies: 

In some special cases our website may use cookies provided by trusted third parties. The following details which third party cookies you might encounter through the site. 

Analytics Cookies 

Our website uses Google Analytics, a widespread and trusted third party analytics solution, for helping us to understand how you use our sites and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce informed content. 

Most often, these cookies are aggregated and as such do not collect personally identifiable information. 

For more information on Google Analytics cookies, see the official Google Analytics page here Google Marketing Platform – Unified Advertising and Analytics

Social Media Cookies 

These cookies are set by a range of social media services that we sometimes add to our site to enable you to share our content with your friends and networks. On occasions, we also may advertise our products, services and vacancies on third party websites such as LinkedIn, Facebook, Twitter, Instagram, Google and Bing.  

To help us target our advertising, we use cookies from those third parties on our websites to tell us which pages you clicked on and interacted with. Each third party uses its own tracking cookies. If you don’t want to be shown targeted advertising, some third party sites allow you to request not to see messages from specific advertisers. These third party cookies are not under our control so you should check the websites and cookie policies of any third parties. 

Third party cookies are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.  

If you do not allow these cookies you may not be able to use or see these sharing tools. 

Targeting and Advertising Cookies 

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are based on uniquely identifying your browser and internet device.  

If you do not allow these cookies, you will experience less targeted advertising. 

Other technologies 

If you opt-in to receive updates by email, you will receive emails which will contain a web beacon. This will take the form of a small, transparent image, which is embedded in each email.  It will be used to send information such as your IP address, when each email was viewed, from what device and which geo-location.  We use information about email usage to compile reports and to help us improve our communications. Our websites may also collect your IP address which is routinely stored as part of web server log files for 14 days. 


How to Manage and Disable Cookies 

All recent versions of popular web browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies.  For instructions on how to manage cookies, please read the 'Help' section of your browser or visit a helpful guide at  

Please be aware that some areas of our websites may not function after you have changed your cookie settings. 

For Further Information 

If you would like further information about how we use your data, or have any queries concerning our use of your personal information, please feel free to contact us by emailing

21st October 2021