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Frequently Asked Questions

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About ExpressTest

4 Hour RT-PCR Tests
4 Hour PCR test results will be delivered within 4 hours of your sample being taken. (Available at selected locations by appointment: please make a booking.)

Same Day RT-PCR Tests
We aim to deliver your Same Day PCR Test results by midnight on the day of your test. (Available at selected locations by appointment: please make a booking.)

RT-PCR Tests
Please note that we aim to deliver your standard PCR test results by 10pm the day AFTER your test.

LAMP Tests
LAMP test results will be delivered 2 hours after testing. But please check that LAMP is accepted by your destination country.

Antigen Lateral Flow Tests - in person tests
We aim to deliver your Lateral Flow results in 40mins from your sample being taken, but please allow sufficient time especially if the test is required to check-in for your flight.

Antigen Lateral Flow Fit to Fly Home Tests - self swabbed
Test results are delivered in 30 minutes providing that all the information is uploaded correctly and in a readable format.

CANCELLING

If you registered with your email and password when you booked with us, that means you have an account. Having an account allows you to amend dates/times or cancel yourself. (You won't have an account if you have booked a 4-hour PCR at Birmingham, a Lamp test, click and collect tests or any non-fully vaccinated arrivals packages.)

More than 72 hours before appointment:
You may cancel your booking up until 72 hours (3 days) before your test appointment time. If you wish to cancel your booking, visit our support page, or log in and choose a new time/date for yourself. You can also view our cancellation policy in our Terms and Conditions.

Less than 72 hours before appointment:
Requests for cancellations within 72 hours of your booked appointment time will not be permitted except for the following reasons:

1) Your flight has been cancelled by the airline
2) The government guidelines have changed.

In these cases, either:

- visit our cancellation page and send us proof of those changes. We will send you a voucher for a future test which can be used at any of our testing centres within a period of 12 months from the date of your original test (subject to availability). Vouchers are like gift cards and can be redeemed until the value is zero.

- rebook for an alternative date by filling in our Booking Amendment form

- log in to your account if you have one, and choose your preferred time and date yourself. You can view our cancellation policy in our Terms and Conditions.

Refunds: All bookings are non-refundable.

Vouchers are valid for an equivalent test to use at any of our testing centres within a period of 12 months from the date of your original test (subject to availability).

I have an account
If you registered with your email and password when you booked with us, that means you have an account. You can log in and view your booking details and your results when they are ready.

Logging in to your account also allows you to:
- Cancel your booking (up to 72 hours before your appointment time);
- Change the date and/or time of your appointment (up until 24hrs before your booked appointment time - subject to availability);
- Edit your personal details (right up until your appointment time).

The Fit to Fly certificate provides evidence that you have undertaken COVID-19 testing prior to your journey by plane, ship, car, or train. To get this certificate, you must bring your Passport, National ID or Home Office Travel Document to your appointment. If your result is negative for Covid-19 we will email your Fit to Fly certificate with your test result to the email address you have provided us with (or if you have registered your details, this will be available in your account). Please ensure that your email address is spelled correctly when you register with us.

You must check with your travel provider that they will accept this documentation, before booking a test. Entry requirements for all countries during the COVID-19 pandemic are different and changing constantly. It is your responsibility to ensure that you have the necessary and correct documentation for your journey before you travel.
ExpressTest does not accept any liability should your travel provider or destination country not accept this document.

For the latest UK Government foreign travel advice please visit their Foreign Travel Advice page.

For the latest UK Government requirements for entering the UK please visit their Entering the UK page.

Can I get an example of the Fit to Fly certificate in advance?
Unfortunately we are not able to share this. However, it will contain the following type of information: personal details, time/date of swabbing/lab testing plus the result.

Do your Fit to Fly certificates have a locator QR code?
Our Fit to Fly certificates for Lamp Fit to Fly Tests come with a locating QR code. Transport staff can scan the code to see the Fit to Fly certificate.

Other departures test certificates and all arrivals test certificates may not contain a QR code. Many countries / travel destinations do not require one but if you have checked the specific requirements for your journey and it is required please contact our customer services team if you haven't got one.

We currently have testing centres at Heathrow, Gatwick, Birmingham and Edinburgh airports, as well as regional testing centres across the country - please see our 'Directions' page to find the test centre nearest to you. (Not all tests are available at all locations.)

Walk throughs and Drive throughs
Please note that some centres are 'Drive through', some are 'Walk through' and some are both of these. Please check the test centre accommodates the method of transport you intend to use.

Park to Test
Our Park to Test facilities are at our Heathrow Drive through and Birmingham Drive through sites. Both sites offer a range of tests for arrivals and departures.

They allow you to park outside the door while you go in and get your test done. It is very suitable for families and groups from the same bubble who are all getting tests at the same time.

There are dedicated parking areas for coaches, minibuses and taxis at our Park to Test centres.

Most of our sites are open 7 days a week. Occasionally some of our non-airport sites may be closed for a day to enable other events to be held at the venues. However, the booking calendar that you choose your appointment time from will reflect this.

We offer Covid-19 tests suitable for travel, for Departures from the UK. You need to be able to clear immigration and customs at ALL airports in order to be able to use our Testing Centres.

We will supply a "Fit to Fly" certificate for a negative result if you choose a test called "Fit to Fly". This is the certificate you may need to check in for your travel, whether you are flying or travelling by ship, boat, train or car.

Types of Tests
We offer RT-PCR, LAMP and Antigen Lateral Flow tests with Fit to Fly certificates suitable for travel out of the UK. Booking is essential for all tests.

RT-PCR
RT-PCR is the most accurate test, but takes the longest time of all due to the time it takes to process in the laboratory. We offer a Same Day PCR Fit to Fly and 4-hour RT-PCR Fit to Fly at selected locations if you need an RT-PCR urgently, although you still need to book a test.

An RT-PCR test is the gold standard in COVID-19 testing. It offers the most accurate results as it can detect even the smallest amount of virus. A negative RT-PCR test result provides the most reliable indication you can safely continue to work and travel.

Antigen Lateral Flow
Antigen Lateral Flow tests are the fastest to get a result but are less accurate than RT-PCRs.

LAMP
LAMP tests are somewhere in between in terms of timing, but they are only accepted in limited areas, so it is very important that you check if it is the test you need.

Antibody
We do not currently offer Antibody Tests. (Don't confuse these with Antigen Lateral Flow which are different.)

Book online directly from our Home page. You can choose your preferred testing centre, time and also pay online. Make sure you can access the Testing Centre you have chosen by vehicle, on foot or an airport location. Airport Testing Centres are all landside - meaning you need to be able to clear immigration and customs to access them. Please make sure you give us your name as written in your PASSPORT, so that it matches your travel documents.

We will confirm your test in an 'Order Confirmation' email. You will then be sent a 'Booking Confirmation' email containing your Booking Reference (a number beginning CPT or SCPT) and a QR code attached for your test. This could take up to 30 minutes to receive after you’ve made your booking. We suggest you also check your spam/junk folder for the email, as some email providers may place it there.

You must bring the QR code with you when you arrive for your test. Please also bring your valid Passport, National ID or Home Office Travel Document if you have booked any travel test including an arrivals test.

Can I book over the phone?
Bookings can only be made via our website and not by phone. Our website currently shows all our available slots and you will not gain access to additional slots by calling our customer care centre.

Note: not all products are available at every site due to different laboratory processes.

Maximum Group Size
You can book for up to 5 people in one booking. If your group is larger than this you will need to make 2 or more bookings (and arrive in 2 or more vehicles at a Drive through centre).

Don't forget to bring all of your QR codes and IDs to the appointments.

AMENDING AND RESCHEDULING

If you registered with your email and password when you booked with us, that means you have an account. You need to have activated your account in order to do the following; amend dates/times or cancel your booking yourself. (You won't have an account if you have booked a 4-hour PCR at Birmingham, a Lamp test, click and collect tests or any non-fully vaccinated arrivals packages.)

You can amend the date and time of your appointment yourself by logging in to your account on our website and making the change free of charge. This is not possible if you don't have an account.

You cannot amend your test type or test location yourself; you need to cancel your test and re-book a new one using the voucher we will send you.

More than 72 hours before appointment
You can amend the date and time your Departures booking up to 72 hours prior to your booking slot time. If you wish to do this, please visit our Booking Amendment page, or log in and choose a new time/date for yourself.

Less than 72 hours before appointment
Requests for changes within 72 hours of your Departures booking will not be permitted except for the following reasons:

1) Your flight has been cancelled by the airline within 72 hours of departure
2) The government guidelines have changed.

In these cases, either:

- visit our cancellation page and send us proof of those changes. We will send you a voucher for a future test which can be used at any of our testing centres within a period of 12 months from the date of your original test (subject to availability). Vouchers are like gift cards and can be redeemed until the value is zero.

- rebook for an alternative date by filling in our Booking Amendment form

- log in to your account if you have one, and choose your preferred time and date yourself.

All bookings are non-refundable.

I have registered my details
If you registered with your email and password when you booked with us, that means you have an account, and you can log in and view your booking details and your results when they are ready.

Logging in to your account also allows you to:
- Cancel your booking (up to 72 hours before your appointment time);
- Change the date and/or time of your appointment (up until 24hrs before your booked appointment time - subject to availability);
- Edit your personal details (right up until your appointment time).

Can I add someone to my booking?
No, unfortunately once a booking is made, it cannot be amended to add another person. However, you can create a new booking for the extra members of your party. Make sure that you bring all of the QR codes to your appointments.

The time window you need to allow yourself to get your test done varies according to the type of test and the requirements of your destination country and/or airline. Some countries require tests to be taken closer to your departure (or arrival at destination) time. It is up to you to ensure that you meet these requirements.

All Tests - Queuing
Some of our busiest Testing Centres may require queuing once you arrive, so please leave yourself enough time to account for this (and obtaining a result) before your flight check-in closes. Our delivery times are based on the time you get your swab, not your appointment time. This is to ensure you receive your results well in advance of when you need them - especially if required to check-in for travel. 

On The Day Tests
Same Day RT-PCR Fit to Fly, 4 hour RT-PCR, LAMP and Antigen Lateral Flow tests can be taken on the day. If the result is negative, you could potentially travel on the same day, but you need to check that a Same Day RT-PCR, 4 hour RT-PCR Fit to Fly, LAMP or Antigen Lateral Flow test is the correct one for your destination and airline, and leave enough time to get this done. This is your responsibility.
"Reasonable time" means leaving enough time to get your result and get to check-in before it closes. We recommend a minimum of 90 minutes between your check-in time and appointment time.

Antigen Lateral Flow Fit to Fly - Home Tests 
The verified test results from our Antigen Lateral Flow Home Tests are delivered within 30 minutes providing that all the information is uploaded correctly and in a readable format. Please allow sufficient time for the upload, assessment and reply to be sent across global data networks and WIFI. These tests are not supervised and you will will swab yourself. Please make sure this is suitable for your requirements before booking.

Standard RT-PCR Fit to Fly Tests
We recommend that you undertake a test 72 hours before your flight departure to allow sufficient time for your test results to be processed. However, you must check this with your travel provider and ensure that this is appropriate given the regulations in your destination country. Some countries require tests to be taken closer to your departure time. It is up to you to ensure that you meet these requirements.

Please also note that we aim to deliver your Standard RT-PCR Fit to Fly test results from our testing centres by 10pm the day AFTER your test.

 

ExpressTest is a trading name of Cignpost Diagnostics Ltd which is a UKAS accredited medical laboratory No. 22104 (our certificate) for the activities listed in the schedule of accreditation.  Cignpost Diagnostics Ltd trading as ExpressTest is also a Department of Health & Social Care listed private provider of COVID-19 testing for all methods of testing and products offered on its website.  Appearing on the DHSC gov.uk list demonstrates that Cignpost Diagnostics Ltd trading as ExpressTest has met the government’s minimum requirements for offering a commercial COVID-19 testing service.

Cignpost Diagnostics Ltd trading as ExpressTest complies with all the UK Government regulations with respect to submitting results to the relevant Public Health Authority.  Please check your country of destination’s acceptance criteria for COVID-19 testing for example

  • whether PCR testing or Lateral Flow testing is required;
  • if there are requirements regarding accreditation status of the specific test or if a Government listed organisation is sufficient.

We have accredited 3rd party data partners, who will safely store your data in line with GDPR and other data laws.

Cignpost Diagnostics Limited is a data controller, and our data processors are 3rd party providers. Please see our Fair Processing Notice and Privacy Policy for further details.

No. None of the recently authorised and recommended vaccines in the UK can cause you to test positive on viral tests (like our RT-PCR test), which are used to see if you have a current infection.​

Booking Your Test

If you’ve paid for and made a booking, you will first receive the Order Confirmation email to confirm the order - and then you will receive a Booking Confirmation email containing your Booking Reference (a number beginning CPT or SCPT, with a QR code attached). We will also send an SMS text to you with your Booking Reference number and appointment time. These could take up to 30 minutes to receive, after you’ve made your booking. We suggest you also check your spam/junk folder for the email, as some email providers may place them there.

It is the Booking Confirmation email that contains a QR code that you should bring to your appointment.

If after 30 minutes of paying for and making your booking you have not received your email in either your Inbox or your spam/junk folder, please contact us. While you are waiting you might want to log in to your account if you have one, to check if the Order Number is in there.

 

AMENDING AND RESCHEDULING

If you registered with your email and password when you booked with us, that means you have an account. You need to have activated your account in order to do the following; amend dates/times or cancel your booking yourself. (You won't have an account if you have booked a 4-hour PCR at Birmingham, a Lamp test, click and collect tests or any non-fully vaccinated arrivals packages.)

You can amend the date and time of your appointment yourself by logging in to your account on our website and making the change free of charge. This is not possible if you don't have an account.

You cannot amend your test type or test location yourself; you need to cancel your test and re-book a new one using the voucher we will send you.

More than 72 hours before appointment
You can amend the date and time your Departures booking up to 72 hours prior to your booking slot time. If you wish to do this, please visit our Booking Amendment page, or log in and choose a new time/date for yourself.

Less than 72 hours before appointment
Requests for changes within 72 hours of your Departures booking will not be permitted except for the following reasons:

1) Your flight has been cancelled by the airline within 72 hours of departure
2) The government guidelines have changed.

In these cases, either:

- visit our cancellation page and send us proof of those changes. We will send you a voucher for a future test which can be used at any of our testing centres within a period of 12 months from the date of your original test (subject to availability). Vouchers are like gift cards and can be redeemed until the value is zero.

- rebook for an alternative date by filling in our Booking Amendment form

- log in to your account if you have one, and choose your preferred time and date yourself.

All bookings are non-refundable.

I have registered my details
If you registered with your email and password when you booked with us, that means you have an account, and you can log in and view your booking details and your results when they are ready.

Logging in to your account also allows you to:
- Cancel your booking (up to 72 hours before your appointment time);
- Change the date and/or time of your appointment (up until 24hrs before your booked appointment time - subject to availability);
- Edit your personal details (right up until your appointment time).

Can I add someone to my booking?
No, unfortunately once a booking is made, it cannot be amended to add another person. However, you can create a new booking for the extra members of your party. Make sure that you bring all of the QR codes to your appointments.

Entry requirements for all countries during the COVID-19 pandemic are different and changing constantly. It is your responsibility to ensure that you have the necessary and correct documentation for your journey before you travel. ExpressTest do not accept any liability should your travel provider or destination country not accept this document.

It is really important that you investigate thoroughly what kind of tests you need for your entire journey, including transit stops. Places you can do your research include airline websites, the government websites of the countries you are travelling to, or the UK government website which lists countries alphabetically so you can easily find them.

Good places to start are the latest UK Government Foreign Travel Advice (for travel out of the UK). You may also wish to check with your airline.

Children and Young People
Children and young people under the age of 18 may be subject to different departures tests, and that depends on the rules for the country you are travelling to. 

Children under 16 years of age must be accompanied by an adult for their test.

Younger Children
Our tests can be taken by children of all ages, if needed. Your child will see people wearing aprons, gloves and mask (this is to help keep everyone as safe as possible).
If you are able to sit next to your child or have them on your lap during swabbing, it will give them a sense of comfort. You may wish to have a toy handy to help soothe or entertain your child.

In all cases, please let us know if there's anything we could do to make it easier for you all.

Test Day and Your Results

You must bring your booking confirmation email containing the QR code with you when you come for your test, to gain access to the Testing Centre.

Please also bring your valid Passport, National ID or Home Office Travel Document for all tests associated with travel (Departures and Arrivals) in and out of the UK. Make sure your name that you give us matches this document.

Children under the age of 16 must be accompanied by a parent/guardian.

Any staff members claiming staff discounts must also bring their appropriate employee ID.

Because you have tested positive for COVID-19, this means that you have the virus. You should leave the testing centre straight away and return to the place you are staying, without delay. You may wish to self-isolate for a period of time from the date of your positive test to protect those around you.

Notification to UK Public Health Authorities is as follows:

UK Health Security Agency (UKHSA)
In England, we are obliged by law to notify your positive test result and personal details to the relevant health authority. They may contact you via their Track & Trace contact tracing programme.

Public Health Scotland (PHS)
In Scotland, you should take an NHS PCR test to confirm the positive lateral flow result. The NHS PCR result will be reported into PHS and they may contact you via their Test and Protect contact tracing programme.

Positive samples require additional processing to check for variants of COVID-19.

4 Hour RT-PCR Tests
4 Hour PCR test results will be delivered within 4 hours of your sample being taken. (Available at selected locations by appointment: please make a booking.)

Same Day RT-PCR Tests
We aim to deliver your Same Day PCR Test results by midnight on the day of your test. (Available at selected locations by appointment: please make a booking.)

RT-PCR Tests
Please note that we aim to deliver your standard PCR test results by 10pm the day AFTER your test.

LAMP Tests
LAMP test results will be delivered 2 hours after testing. But please check that LAMP is accepted by your destination country.

Antigen Lateral Flow Tests - in person tests
We aim to deliver your Lateral Flow results in 40mins from your sample being taken, but please allow sufficient time especially if the test is required to check-in for your flight.

Antigen Lateral Flow Fit to Fly Home Tests - self swabbed
Test results are delivered in 30 minutes providing that all the information is uploaded correctly and in a readable format.

It is a quick test and doesn't hurt but can be uncomfortable.

Other Questions

RT-PCR Test

RT-PCR (Polymerase Chain Reaction) is a Nucleic Acid Amplification Test (NAAT) and is considered to be the gold standard for COVID-19 testing. RT-PCR offers the most reliable results as it can detect small quantities of COVID-19 genetic material (RNA) in a sample. The test requires a sample that is normally collected from the nose and/or throat. Once the sample reaches the lab, a series of chemicals are added to it. If the virus is present a reaction occurs whereby many copies of viral genetic material are created, allowing for detection and analysis by scientists. This allows for the confirmation of whether or not the virus is present, and if someone is currently infected.

LAMP Test

LAMP (Loop-mediated Isothermal Amplification) is another type of NAAT carried out in a laboratory like the RT-PCR test, but the test is less accurate and sensitive. Therefore, it may give a negative result to people who have a small amount of virus present. A negative LAMP test provides you with some confidence, but not as much as an RT-PCR test.

The RT-LAMP SARS-CoV-2 (COVID-19) RNA detection is by oropharyngeal and nasopharyngeal swab, which means it involves samples from the throat and nose. Processing the sample occurs at a laboratory managed by Prenetics using the Oxsed RAViD Direct SARS-CoV-2 assay.

LAMP is a different type of COVID-19 test from RT-PCR and Lateral Flow. It is less sensitive and accurate than RT-PCR but more sensitive and accurate than a Lateral flow test.
Only a handful of countries accept this as a test to enter their country so it’s important that you check the suitability of this test before booking.
Results should be ready 2hrs (120mins) after your test, however we advise you to leave 4hrs between testing and your flight in case you allow for any re-testing.

(Antigen) Lateral Flow Test
An Antigen lateral flow test is a quick and simple method to test people who do not have symptoms of COVID-19, but may still be spreading the virus. A lateral flow test allows for the detection of “antigens” produced by the COVID-19 virus. With a lateral flow test samples are analyzed on the spot with a small device (like a home pregnancy test kit) that gives a result in 40 minutes. Antigen lateral flow tests can be carried out at home, with no need for further processing by a lab. If the result from the Antigen Lateral flow test is positive then an NHS PCR test must be carried out if you wish to update your medical records.

A negative result does not guarantee that you do not have coronavirus (due to the viral load being below the level of detection). Antigen lateral flow tests are not analysed in a laboratory like the RT-PCR and LAMP tests are.

ExpressTest use the Roche Biosensor Nasal COVID-19 Antigen Lateral Flow Rapid Test. The sensitivity and specificity rates for this test are:
Diagnostic Sensitivity: 96.52 % (95% CI: 91.33 % -99.04 %)
Diagnostic Specificity: 99.68 % (95% CI: 98.22 % -99.99 %)
Positive predictive value (PPV): 97.5 %
Negative predictive value (NPV): 98.3 % (95% CI: 94.0 % -99.5 %)

RT-PCR detects the presence of viral RNA and the Antigen Lateral flow detects the presence of viral proteins or antigens.

NB: Not all PCR tests are equivalent. The DHSC requirements for Day 2 arrival RT-PCR test are different from other RT-PCR tests such as RT-PCR Fit to Fly. RT-PCR is a methodology that uses assay reagents which can have very different performance characteristics such as sensitivity, specificity or limit of detection. It could target different genes of the virus. It might also need different buffer (liquid) used for the sample collection (when customers are swabbed) to ensure that all the tests required by DHSC (such as sequencing for the identification of variants of concern for positive Day 2 samples) can be carried out.

ExpressTest is a trading name of Cignpost Diagnostics Ltd which is a UKAS accredited medical laboratory No. 22104 (our certificate) for the activities listed in the schedule of accreditation.  Cignpost Diagnostics Ltd trading as ExpressTest is also a Department of Health & Social Care listed private provider of COVID-19 testing for all methods of testing and products offered on its website.  Appearing on the DHSC gov.uk list demonstrates that Cignpost Diagnostics Ltd trading as ExpressTest has met the government’s minimum requirements for offering a commercial COVID-19 testing service.

Cignpost Diagnostics Ltd trading as ExpressTest complies with all the UK Government regulations with respect to submitting results to the relevant Public Health Authority.  Please check your country of destination’s acceptance criteria for COVID-19 testing for example

  • whether PCR testing or Lateral Flow testing is required;
  • if there are requirements regarding accreditation status of the specific test or if a Government listed organisation is sufficient.

We do not currently offer antibody tests, but they detect if you have already had the virus by checking for the presence of COVID-19 antibodies in your immune system.

The most efficient way to contact us and make sure your enquiry goes to the correct place is via our contact us forms.

If you are enquiring about the type of test you require for your destination please use our ‘What test type do I need? page and our FAQs cover a wide range of other general enquiries

For customers with booking reference numbers beginning SCPT, you can log into your account to: -

  • Update you details (up until your test)
  • Change the date / time of your test (if more than 24 hours before your test)
  • Cancel your test (more than 72 hours before your test)
  • Resend your QR code
  • View and download your results

If the above does not answer your query call us on 0203 384 0000

ExpressTest use Cignpost Diagnostics’ laboratories and doctors who are regulated and compliant with the requisite regulations and insurance to administer and process testing. 

Cignpost Diagnostics is a UKAS accredited medical laboratory No. 22104 (our certificate) for the activities listed in the schedule of accreditation.

We comply with all the UK Government regulations with respect to submitting results to the relevant Public Health Authority. You must check with your destination country whether a government listed lab is accepted. 

ExpressTest is a DHSC (Department of Health and Social Care) listed private provider of Covid-19 screening services.

Authorised requests for information can be requested via police.contact@cignpostdiagnostics.com.

Vehicle height restrictions
All of our Drive through centres have a 2.4 metre height restriction on vehicles. Unfortunately, this means that if you are driving a vehicle taller than this, for example an HGV (Heavy Goods Vehicle) or a lorry, you will not be able to use our Drive through facilities.

Can I walk, bike or ride a motorcycle to the testing centres?
You must arrive in a vehicle to use our Drive through centres. This is for safety reasons. Taxis can drive you through our Drive throughs if you want them to. Motorcycles are allowed at all our Drive through centres except at Birmingham Airport.

You can walk to one of our Walk through test centres, some of which are in shopping centres or sports venues so they may have bike storage at those centres.

Can I bring my dog to the Drive through test centre?
You can bring your dog. Dogs must be restrained in the vehicle as per Highway Code regulations for us to be able to test you properly. Dogs will not be allowed out in the car park area at the Drive through centre, so please plan your journey with that in mind.

Yes, our RT-PCR tests have been specifically designed to focus on highly conserved regions of the viral RNA. The variations or mutations do not impact the sensitivity or specificity of our tests. As always, we will continue to monitor the science to provide a highly effective and accurate test result.

Home Test kits are sent to your address so that you can swab yourself. You will need to ensure that a self-swab technique is acceptable for the destination you are travelling to. Our home tests are not supervised over a video call. Please note this if you are travelling to countries requiring supervision of the test.

Antigen Lateral Flow Fit to Fly Tests (England, Scotland, Wales)* - these are for use before you travel and provide you with a Fit to Fly certificate. However, please ensure that a self-administered test is suitable for your requirements as this can vary from country to country. These are suitable for posting to UK mainland addresses except the following postcodes: 

*Except: AB10-16, AB21-25, AB30-39, AB41-45, AB51-56, AB99, BT1-44, BT51-58, BT62-67, DD6-11, EH39-46, FK14, FK18- 21, HS1-9, IV1-28, IV30-33, IV36, IV41-49, IV51-56, IV63, KA27-28 KW1-17, KY9-10, KY14-16, PA20-34, PA35-37, PA41-49, PA60-78, PA 80, PH6-26 PH30-44, PH49-50, TD1-8, TD10-14

We have accredited 3rd party data partners, who will safely store your data in line with GDPR and other data laws.

Cignpost Diagnostics Limited is a data controller, and our data processors are 3rd party providers. Please see our Fair Processing Notice and Privacy Policy for further details.

Our swabbing practitioners have all undergone training in how to administer and process swabbing and are monitored by senior swabbing practitioners.

Entry requirements for all countries during the COVID-19 pandemic are different and changing constantly. It is your responsibility to ensure that you have the necessary and correct documentation for your journey before you travel. ExpressTest do not accept any liability should your travel provider or destination country not accept this document.

It is really important that you investigate thoroughly what kind of tests you need for your entire journey, including transit stops. Places you can do your research include airline websites, the government websites of the countries you are travelling to, or the UK government website which lists countries alphabetically so you can easily find them.

Good places to start are the latest UK Government Foreign Travel Advice (for travel out of the UK). You may also wish to check with your airline.

Children and Young People
Children and young people under the age of 18 may be subject to different departures tests, and that depends on the rules for the country you are travelling to. 

Children under 16 years of age must be accompanied by an adult for their test.

Younger Children
Our tests can be taken by children of all ages, if needed. Your child will see people wearing aprons, gloves and mask (this is to help keep everyone as safe as possible).
If you are able to sit next to your child or have them on your lap during swabbing, it will give them a sense of comfort. You may wish to have a toy handy to help soothe or entertain your child.

In all cases, please let us know if there's anything we could do to make it easier for you all.

Toilets
There are no customer facilities within our Testing Centres.

To ensure the highest levels of safety for both our customers and our staff at our Drive through centres, we must ask that customers do not leave their vehicle whilst at our Drive through testing facilities.

Waiting rooms and seating
After we have taken your swab you will need to leave our Testing Centre as there are no customer waiting facilities on site. We do not provide seating while you wait for your test. If you have difficulty standing for a time, please consider our Drive through Testing Centres as a more suitable alternative for you.

At peak times, you may find that you have to queue to get your test done. You might find it helpful to dress warmly and bring water and an umbrella with you, as some of our Testing Centres are outdoors.

For all standard RT-PCR Tests at our testing centres, we aim to email your result notification to you by 10pm the day AFTER your test.

If you are waiting for a 4-hour RT-PCR, a LAMP or Antigen Lateral Flow Test result, then you can make your way to the airline/transport check-in area, because your results will be with you in 4 hours (for a 4-hr RT-PCR), 2 hours (LAMP) or 40 minutes (Antigen Lateral Flow).

Why Choose Us?

Our first concern is for our customer’s safety and welfare. This is why all our tests conform to the highest safety standards and use the latest gold Standard technology to provide you with accurate results and peace of mind.

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